Terms of Service
Last updated: October 2, 2026
These Terms of Service govern your use of the NOVA LIVING online store and the purchase of products from us. By using the store or placing an order, you agree to these terms.
Store information
The store is operated under the name NOVA LIVING.
Business address: 12047 Silicon Ave, Chino, CA 91710, United States
Email: rodriazhang@hotmail.com
Products, prices and availability
We aim to keep product descriptions, images, prices and availability accurate. Product details may change without notice. All prices are displayed in USD. We may correct errors, limit quantities or cancel an order if information was inaccurate or a product is unavailable. If we cancel an order after payment, we will arrange a refund for the amount paid for the unavailable order.
Orders
An order request is not accepted until NOVA LIVING confirms it. We may decline or cancel an order where there is an obvious pricing or listing error, suspected fraud, an inventory issue or a problem with the order information. If an order is canceled, we will contact you using the information provided at checkout.
Shipping
Shipping destinations, rates and available delivery information are described in our Shipping Information. Orders are processed within 2–4 business days before dispatch. This excludes weekends and destination holidays. Delivery timing can vary by destination and circumstances outside our control. Import duties, taxes and destination-country charges may apply where relevant.
Returns and refunds
Eligible items may be returned within 30 days of delivery under our Returns & Refunds policy. That policy explains return conditions, return shipping responsibility, the return address and refund timing.
Acceptable use
You agree not to misuse the store, interfere with its operation, attempt unauthorized access, submit unlawful material or use the store for fraudulent activity.
Intellectual property
Store content, including text, graphics, logos, images and layout, belongs to NOVA LIVING or its licensors and may not be copied, adapted or used commercially without permission, except as allowed by law.
Disclaimers and limitation of liability
The store and its content are provided to the extent permitted by applicable law. We do not exclude or limit rights that cannot legally be excluded. To the extent permitted by law, NOVA LIVING is not responsible for indirect, incidental or consequential loss arising from use of the store or a product, except where such limitation is not permitted.
Governing law
These terms are governed by the laws applicable in the State of California, United States, without limiting any consumer protections that apply in your place of residence. Courts located in California will have jurisdiction to the extent permitted by law.
Changes and contact
We may update these terms by posting a revised version on this page. Questions about these terms can be sent to rodriazhang@hotmail.com.